Tasting Room Manager
(Wine Jobs:
Sales & Marketing)
Full Time
San Luis Obispo,
California
Position Summary:
Pioneers of winegrape planting in the Edna Valley, Niven Family Wine Estates is a family-owned winery located in San Luis Obispo, CA. We have created an innovative and diverse portfolio of brands over the past few decades: Baileyana, Tangent, Trenza, Cadre and Zocker. Most of our wines are distributed throughout the country, but they are all made available in our tasting room, the century-old Independence Schoolhouse. We believe in sustainability, quality, community, tradition when warranted, and keeping consumers interested in the ever-changing world of wine.
We are seeking a self-motivated, dynamic and organized professional to lead our Tasting Room. The ideal candidate should be passionate about wine, possess highest-quality standards, along with strong customer service and sales skills.
Responsibilities include:
· Manage tasting room staff, ensuring they are properly trained on all procedures
· Greet and interact with guests
· Host tours and tastings
· Schedule staff at tasting room and special events outside of the winery
· Take a monthly wine inventory
· Maintain a clean and safe tasting room for guests and employees
· Maintain movement records of wine in and out of the winery
· Review and approve daily sales reports
· Manage and maintain merchandise and wine inventory
· Lead regularly scheduled staff meetings
· Effectively educate visitors and staff about our wines and winery history
· Meet with V.P. of Operations to discuss tasting room issues and goals on a regular basis
· Fully support the Winery’s policies and procedures
· Fulfill internet orders
· Grow DTC sales in the near future
· Attend local Vintners Association meetings, effectively communicate with neighboring wineries
· Hire and train new staff as needed
· Organize on- and off-site events, i.e. winemaker dinners, VIP lunches
· Graphic design management for tasting lists, brochures, etc.
Job Requirements:
· Must be at least 21 years of age
· Must be able to lift and carry up to 45 pounds on a regular basis
· Must be proficient in Microsoft Office
· Must have a good understanding of our POS software and its reporting capabilities
· Must have top-notch customer service skills
· Must be able to work weekends, holidays and occasional evenings
· Must be able to manage and work within a budget
· Minimum of 2 years tasting room experience with management experience preferred
· Must have a basic understanding of human resources guidelines as they relate to employee management
· Must have a professional appearance and demeanor
Contact information:
Visit our website at: www.nivenfamilywines.com
Email: [email protected]
Fax: (805) 781-3635