Tasting Room Manager
(Wine Jobs:
Vineyards & Cellars )
Full Time
Copia Vineyards and Winery
Paso Robles,
California
Copia Vineyards is a family-owned, boutique winery seeking an energetic and experienced Tasting Room Manager. Copia is located in beautiful Paso Robles wine country, producing about 2,500 cases and focused on making premium wines that reflect the place in which they are grown. At Copia, we have a love of fine wine and hospitality in equal measure. We focus on immersive, inspired, and genuinely warm experiences to create long-lasting relationships with our guests and members.
The ideal candidate will have a hospitality heart and an outgoing, engaging, and friendly personality. This individual is forward-thinking and passionate about our industry. This candidate is motivated to inspire our team to provide guests with unforgettable experiences. Ideally, this person has 3+ years’ experience working in a tasting room, is detail oriented, has solid customer service and sales skills and is an excellent communicator with strong written, verbal, interpersonal and leadership skills, including excellent telephone communication. The most successful candidates can balance handling tasting room needs and office administration.
DUTIES & RESPONSIBILITIES
- Work directly with the owners and oversee day-to-day floor operations in the tasting room
- Create an experience with the highest standards of enlightened and intuitive service.
- Maintain a strong knowledge of the wines, the vineyards and the story behind the wines.
- Manage the tasting room and the hospitality staff including, training, scheduling, payroll, assigning tasks, managing accountability, coaching, continued education, and problem solving.
- Help to lead guests through tastings, educating them on the Copia story and the wines.
- Create a meaningful relationship with all Copia club members and assist with club retention activities.
- Develop creative programs to achieve tasting room and wine club goals and motivate the team to achieve and exceed sales and club goals.
- Maintain up-to-date Tasting Room menus, signage, and promotional materials.
- Work with hospitality and industry peers to create successful referral programs.
- Account for daily sales reporting and recaps.
- Inventory management of wine and all tasting room supplies.
- Schedule and plan monthly tasting room meetings.
- Assist with weekly shipments.
- Assist with all events, including but not limited to member pick-up parties, special dinners and lunches, regularly scheduled marketing events (Paso Wine Fest, Rhone Rangers Events, Paso Robles Cab Collective Events, etc).
POSITION REQUIREMENTS
Full-Time, Available to work weekends and some nights
Schedule: Thursday-Monday
Previous Tasting Room Experience is required.
Proficient in Microsoft Word and Excel.
Proficiency in WineDirect POS is a plus.
Must be 21 years of age or older.
While performing the duties of this job, the employee is frequently required to do the following:
-Sit or stand for prolonged periods.
-Coordinate multiple tasks simultaneously.
-Lift, move, and stack boxes up to 40 lbs.
BENEFITS
Health Insurance
Employee Discount
Paid Time Off
Sick Pay
ABOUT COPIA VINEYARDS
The word Copia is a Latin root word that means abundance. It’s an apt name for a winery that is created by two people that have always chased the glass half full. The story of Copia Vineyards begins with the passion of Anita and Varinder Sahi, their shared love of wine and the beauty of its source. Everything the Sahis have ever done is fueled by a belief of going “all-in” on life. He from an engineering background and she from the world of fine dining restaurants, together they came to Paso Robles to make wine from the ground up, one small lot at a time. Today, they farm two world-class estates in Paso Robles' limestone-rich Willow Creek and Adelaida Districts. It's the ruggedly beautiful landscape that offers the perfect tableau for them to produce their elegant Rhône and Bordeaux varietal wines. Our highly rated, award-winning portfolio of wines and the immersive tastings we provide invite guests to experience the story of two explorers who seize life's moments.
